These Global Trainer Terms (“Trainer Terms”) form a role-specific agreement between you (“Trainer”, “you” or “your”) and SIEGER TRAINING INDIA, operating the Koaach platform (“Koaach”, “we”, “us”, “our”). They apply when you create, maintain or use a Trainer profile, select or browse Organisation opportunities, respond to enquiries, use matching or discovery features, or otherwise use Koaach as an independent learning professional.
By registering as a Trainer or continuing to use Trainer functionality, you agree to these Trainer Terms, the Koaach Global Terms of Use, Privacy Policy and Cookie Policy, as applicable.
Koaach is a platform facilitator only. Koaach does not provide Trainer Services, guarantee training programmes or act as a party to the direct Trainer–Organisation relationship.
Legal Entity: SIEGER TRAINING INDIA
Brand: Koaach
Registered Office: No. 85, Parvathy Nagar North, Santhinikethan Colony, Madambakkam, Chennai, Tambaram, Tamil Nadu 600126, India
Email: hello@koaach.com
Website: www.koaach.com
Koaach is a technology platform intended to facilitate connections between independent Trainers and Organisations.
Koaach may provide Trainer discovery, Organisation discovery, search, profile display, matching, enquiry, communication and other technology features.
Koaach does not itself provide, supervise, manage or control Trainer Services.
Koaach is not the Trainer's employer, agent, representative, partner, joint-venture participant or contracting party merely because a Trainer uses the Platform or is introduced to an Organisation.
The Trainer retains control over how the Trainer uses the Platform, including the professional profile, expertise, service categories, preferred titles or professional designations, subject to accuracy and applicable law.
Where Koaach provides functionality allowing Trainers to select, browse, express interest in or respond to Organisation opportunities or categories, the Trainer may make those choices according to the functionality available.
Koaach does not require a Trainer to accept an Organisation enquiry unless the Trainer has separately agreed to an Engagement.
A Trainer's use of the Platform or selection of an Organisation opportunity does not create an obligation on Koaach to secure a programme, booking, contract, assignment or revenue for the Trainer.
Koaach provides access to a platform and opportunities for discovery and connection.
Payment of any Koaach Platform Fee does not guarantee that a Trainer will receive training programmes, leads, enquiries, bookings, contracts, assignments, revenue, employment or any minimum number of opportunities.
A Platform Fee is charged for the applicable Platform access, functionality or service described at the time of purchase. It is not a payment for a guaranteed number of training programmes or a guaranteed business outcome.
Koaach does not guarantee that any Organisation will select, contact, engage or pay a Trainer.
The number, quality, timing and availability of opportunities may vary and depend on Organisation demand, Trainer profile information, market conditions, Platform activity and other factors.
If Koaach charges a Platform Fee, the applicable amount, billing period, features and payment terms will be disclosed before purchase or renewal.
Platform Fees relate to access to or use of Koaach Platform functionality and are separate from fees charged by a Trainer for Trainer Services.
Unless expressly stated in the applicable commercial terms, paying a Platform Fee does not entitle a Trainer to a refund because the Trainer did not receive an enquiry, booking, programme or revenue opportunity.
Refunds for Koaach Platform Fees, if any, are governed by the applicable Koaach Refund Policy and commercial terms.
When a Trainer and Organisation choose to work together, the resulting professional relationship is directly between them.
The Trainer and Organisation are solely responsible for agreeing scope, deliverables, dates, fees, taxes, expenses, cancellation, rescheduling, confidentiality, intellectual property, safety, insurance, payment terms and other Engagement conditions.
Koaach does not become a party to the direct Trainer–Organisation agreement merely because it facilitated an introduction.
Payments for Trainer Services are made directly between the Trainer and Organisation.
Koaach does not receive, hold, process, route, escrow, collect or settle payments for Trainer Services.
Koaach does not guarantee that an Organisation will pay a Trainer.
The Trainer is solely responsible for invoices, payment instructions, taxes, payment collection, refunds and other financial arrangements with the Organisation.
Any dispute concerning payment for Trainer Services must be resolved directly between the Trainer and Organisation.
The Trainer is solely responsible for the Trainer's professional services and activities, including:
Koaach does not guarantee or warrant a Trainer's quality, qualifications, experience, conduct, availability, reliability, performance, suitability or results.
A Trainer profile, badge, verification status, rating, review, recommendation or search position is provided for discovery and informational purposes and is not a guarantee or endorsement.
Organisations remain responsible for deciding whether to engage a Trainer.
Trainers may provide their preferred professional title, designation, biography, expertise and service categories, provided that such information is truthful, accurate and not misleading.
A Trainer must not claim a degree, certification, licence, award, membership, client relationship or professional designation that the Trainer does not legitimately hold.
Koaach may require reasonable evidence for professional claims and may remove or restrict misleading information.
Trainer profiles may be visible to Organisations or authorised Platform users and may appear in search, filtering and matching results.
The Trainer acknowledges that information intentionally made visible to other users may be copied or retained by recipients outside Koaach's control.
Koaach may use algorithms, analytics and AI-assisted systems to help Organisations discover Trainers and Trainers discover relevant opportunities.
Matching may consider expertise, categories, experience, industry, language, location, availability, profile information and other relevant factors.
Automated or AI-assisted recommendations are informational and do not guarantee an Engagement.
Koaach may change ranking, matching or recommendation methods as the Platform evolves.
Koaach may display or communicate Organisation enquiries based on available Platform functionality.
A lead or enquiry is an opportunity for potential connection and is not a confirmed programme.
The Trainer may accept, decline, ignore or respond to an enquiry according to Platform functionality.
The Trainer must respond accurately and must not misrepresent availability, pricing, qualifications or ability to deliver.
The Trainer and Organisation are responsible for agreeing the commercial terms of any Trainer Services.
Trainer pricing may include or exclude taxes, travel, accommodation, materials or other expenses.
Koaach does not set or guarantee Trainer fees unless expressly stated for a separate Koaach service.
Koaach does not control which Trainer an Organisation chooses, whether an Organisation responds to a Trainer, or whether an Organisation enters into an Engagement.
Koaach does not guarantee that an Organisation will select a Trainer based on profile, title, qualifications, rating, matching or any other factor.
Cancellation or rescheduling of Trainer Services is a matter between the Trainer and Organisation and is governed by their agreed terms.
Koaach is not responsible for cancellation charges, refunds, compensation or replacement costs arising from the direct Trainer–Organisation relationship.
A Trainer should communicate any cancellation or material change directly to the Organisation and, where relevant, through Koaach's communication functionality.
The Trainer is solely responsible for attending and delivering any Engagement accepted directly with an Organisation.
Failure to attend or perform may result in consequences under the direct Trainer–Organisation agreement.
Koaach may take Platform-level action for serious or repeated complaints, but such action does not make Koaach responsible for the underlying service.
The Trainer is responsible for assessing risks associated with Trainer activities and using appropriate safety procedures, qualifications, equipment and supervision.
For physical, outdoor, fire, water, height, equipment, psychological or other potentially hazardous activities, the Trainer must comply with applicable law, professional standards, venue requirements and agreed safety procedures.
Koaach does not supervise Trainer activities and does not guarantee their safety or suitability.
The Trainer must respect participant dignity, privacy and safety and must not exploit, harass or improperly collect participant information.
Where an Engagement involves minors or vulnerable persons, the Trainer must comply with applicable safeguarding, consent, supervision and reporting requirements.
The Trainer may receive confidential information from an Organisation and must use it only for the intended Engagement and must not disclose it without appropriate authority or legal basis.
Separate confidentiality agreements may impose additional obligations.
The Trainer must handle personal data obtained through Koaach or an Organisation lawfully and only for legitimate purposes.
The Trainer must not copy, export, sell or misuse participant, employee or client information.
The Trainer remains responsible for personal data under the Trainer's own control outside Koaach, subject to applicable law.
The Trainer retains ownership of original training materials and intellectual property unless a separate agreement provides otherwise.
The Trainer grants Koaach a limited, non-exclusive, worldwide, royalty-free licence to host, display, reproduce, format and use the Trainer's profile and submitted materials as reasonably necessary to operate, promote and improve the Platform.
The Trainer must not upload material that infringes third-party rights.
The Trainer must not record participants, sessions or Organisation premises without appropriate permission and legal basis.
Any recording, photography, testimonial or media use should be subject to the permissions and rights required by applicable law and the relevant Engagement terms.
Reviews and ratings should be genuine and relevant.
The Trainer must not manipulate reviews, create fake reviews, pressure users to provide misleading feedback or retaliate against legitimate feedback.
Koaach may moderate content that violates applicable law or Platform policies.
The Trainer may not represent Koaach as endorsing the Trainer unless Koaach has expressly authorised the statement.
Koaach may display the Trainer's profile, testimonials and professional information as part of Platform operation and promotion, subject to applicable law.
The Trainer must not use confidential information or Platform data for spam, unlawful solicitation or prohibited circumvention.
Where a Platform Fee or other commercial restriction expressly applies to a particular Platform service or introduction, the Trainer must comply with that commercial arrangement.
This does not prohibit legitimate pre-existing client relationships independently established before Koaach involvement.
Koaach may review, restrict, remove or disable content that it reasonably believes violates these Terms, law, privacy rights, intellectual-property rights or Platform safety standards.
Where appropriate and legally required, Koaach may provide notice or an opportunity to respond.
Complaints concerning Trainer Services, Trainer behaviour, quality, attendance, fees, payment, refunds, performance or other direct Engagement matters are primarily matters between the Trainer and Organisation.
Koaach may, at its discretion, receive a complaint, relay information, request clarification or take Platform-level action such as restricting a profile.
Such assistance does not make Koaach a party to the Trainer–Organisation dispute and does not create an obligation for Koaach to pay, refund, compensate or otherwise resolve the underlying dispute.
The Trainer is responsible for maintaining any insurance, professional licence, certification, registration or permit required for Trainer Services or the Trainer's location.
Koaach may request evidence where reasonably necessary.
The Trainer must not materially substitute another person for an agreed Engagement without appropriate Organisation approval.
Any assistant or subcontractor remains the Trainer's responsibility unless the Organisation separately contracts with that person or entity.
Koaach may be used by Trainers in multiple countries. Trainers are responsible for compliance with laws applicable to their location and Services, including taxation, licensing, immigration/work authorisation, data protection, consumer protection and professional standards.
Koaach does not provide immigration, tax or legal advice.
Koaach may suspend or restrict a Trainer account or profile for fraud, inaccurate credentials, serious complaints, security concerns, policy violations, non-payment of Koaach fees, misuse of data, circumvention or legal requirements.
Koaach may also temporarily restrict an account while investigating a material complaint or security issue.
The Trainer may stop using Koaach at any time, subject to obligations that survive termination.
Koaach may terminate or restrict Trainer access subject to these Terms and applicable law.
Termination does not cancel or otherwise determine a separate Trainer–Organisation Engagement unless the parties' own agreement provides for that result.
After termination, the Trainer profile may no longer be visible and access to Platform functionality may cease.
Koaach may retain records as required or permitted by law, including records relating to Platform access, fees, security and disputes.
To the maximum extent permitted by applicable law, Koaach is not responsible for any act, omission, representation, behaviour, professional error, misconduct, negligence, breach of contract, failure to attend, failure to deliver, service quality issue, injury, loss or damage caused by a Trainer or arising from Trainer Services.
Koaach is not responsible for whether a Trainer receives training programmes, leads, bookings, revenue or contracts.
Koaach is not responsible for disputes between a Trainer and Organisation concerning Trainer Services or direct payments.
Nothing excludes liability that cannot lawfully be excluded.
To the extent permitted by applicable law, the Trainer agrees to indemnify and hold harmless Koaach and its personnel from claims, losses, liabilities and reasonable costs arising from the Trainer's breach of these Terms, unlawful conduct, infringement of third-party rights, professional services, representations or conduct.
This does not apply to the extent a claim results from Koaach's own unlawful conduct or non-waivable legal responsibility.
To the maximum extent permitted by applicable law, Koaach is not responsible for indirect, incidental, special or consequential losses arising from use of the Platform or an independent Trainer–Organisation relationship.
Where liability can lawfully be limited, Koaach's aggregate liability arising from a particular paid Koaach Platform Service will generally not exceed the amount actually paid to Koaach for that Platform Service during the preceding twelve months.
Nothing excludes liability that cannot lawfully be excluded.
Koaach's collection and use of Trainer personal data is governed by the Koaach Global Privacy Policy.
Koaach may update these Trainer Terms to reflect changes in the Platform, Services, technology, business model or law. Material changes may be communicated through the Platform or email.
Continued use after the effective date constitutes acceptance to the extent permitted by applicable law.
Creating a Trainer account, clicking an acceptance button, submitting a profile, purchasing a Platform service or continuing to use Trainer functionality may constitute electronic acceptance where permitted by law.
These Trainer Terms are governed by and shall be interpreted in accordance with the laws of India, without regard to conflict-of-law principles, except to the extent that mandatory laws applicable to the Trainer or relevant Engagement require otherwise.
Koaach is operated by SIEGER TRAINING INDIA, with its registered office in Chennai, Tamil Nadu, India.
Subject to mandatory rights that cannot lawfully be excluded or restricted, any dispute arising out of or relating to these Trainer Terms, the Trainer's Koaach account, Platform access, Platform Fees or relationship with Koaach shall be subject to the jurisdiction of the courts located in Chennai, Tamil Nadu, India.
For Trainers acting in a professional or business capacity, and to the maximum extent permitted by applicable law, the Trainer agrees that the courts located in Chennai, Tamil Nadu, India shall have exclusive jurisdiction over disputes between the Trainer and Koaach.
Nothing in these Terms is intended to exclude, restrict or waive mandatory legal rights that cannot lawfully be excluded.
Disputes between a Trainer and Organisation concerning Trainer Services, direct payments, quality, conduct, performance, cancellation or other Engagement matters are disputes between those parties and are not disputes with Koaach merely because the parties were connected through the Platform.
Before commencing formal proceedings against Koaach, the Trainer should contact hello@koaach.com and provide reasonable details of the dispute so that the parties may attempt to resolve the matter in good faith.
Koaach may, at its discretion, assist with Platform-related complaints, but such assistance does not make Koaach a party to an independent Trainer–Organisation dispute.
If a provision is held invalid or unenforceable, it will be modified or limited to the minimum extent necessary where legally permitted, and the remaining provisions will continue.
Failure to enforce a provision is not a waiver of the right to enforce it later.
These Trainer Terms, together with the Koaach Terms of Use, Privacy Policy, Cookie Policy and applicable Koaach Platform commercial terms, form the contractual framework for Trainer use of Koaach.
The direct agreement between a Trainer and Organisation governs their Trainer Services relationship.
Mandatory law prevails over conflicting contractual language. A transaction-specific written agreement may override a general provision for that Engagement where it expressly does so.
Koaach
Legal Entity: SIEGER TRAINING INDIA
Registered Office: No. 85, Parvathy Nagar North, Santhinikethan Colony, Madambakkam, Chennai, Tambaram, Tamil Nadu 600126, India
Email: hello@koaach.com
Website: www.koaach.com
This document is a comprehensive global commercial Trainer Terms draft designed around Koaach's role as a technology platform that facilitates connections between Organisations and independent Trainers.
Koaach does not guarantee training programmes, assignments, leads, bookings, revenue or employment in exchange for a Platform Fee. The Platform Fee is for the applicable access to or use of Koaach functionality and is not a fee for guaranteed business opportunities.
Koaach does not provide Trainer Services and is not responsible for Trainer quality, conduct, behaviour, performance, payment collection or disputes arising from direct Trainer–Organisation relationships.
Because Koaach is intended for global users, enforceability may vary by jurisdiction. Mandatory privacy, consumer, professional, employment and other statutory rights may apply.
Before publication, Koaach should have these Terms reviewed by qualified counsel in material markets and should ensure that actual Platform workflows and commercial practices match these Terms.
© 2026 Koaach / SIEGER TRAINING INDIA. All rights reserved.