These Global Organisation Terms (“Organisation Terms”) form a role-specific agreement between you or the organisation you represent (“Organisation”, “you” or “your”) and SIEGER TRAINING INDIA, operating the Koaach platform (“Koaach”, “we”, “us”, “our”).
They apply when an Organisation creates an account, submits a training requirement, searches for Trainers, views professional profiles, communicates with Trainers, requests proposals, uses Platform features, or otherwise uses Koaach to facilitate connections with Trainers.
By using Organisation functionality, you agree to these Organisation Terms, the Koaach Global Terms of Use, Privacy Policy and Cookie Policy, together with any applicable transaction-specific terms.
Koaach is a platform facilitator only. Koaach does not itself provide Trainer Services and is not a party to the direct commercial relationship between an Organisation and a Trainer unless expressly agreed otherwise in a separate written agreement.
Legal Entity: SIEGER TRAINING INDIA
Brand: Koaach
Registered Office: No. 85, Parvathy Nagar North, Santhinikethan Colony, Madambakkam, Chennai, Tambaram, Tamil Nadu 600126, India
Email: hello@koaach.com
Website: www.koaach.com
Koaach is a technology platform designed to facilitate connections between Organisations and independent Trainers.
Koaach may enable Organisations to discover Trainers, review information supplied by Trainers, submit requirements, communicate with Trainers and facilitate introductions.
Koaach does not provide, supervise, manage or control Trainer Services.
Koaach is not the employer, agent, representative, partner, joint-venture participant or contracting party of a Trainer merely because the Trainer is listed on or introduced through Koaach.
Koaach does not guarantee or warrant a Trainer’s quality, qualifications, experience, behaviour, conduct, availability, reliability, performance or suitability.
Any profile, rating, review, recommendation, verification indicator or other information is provided for discovery and informational purposes and does not constitute a guarantee or endorsement.
When an Organisation chooses to engage a Trainer, the resulting professional relationship is directly between the Organisation and the Trainer.
The Organisation and Trainer are solely responsible for agreeing the terms of their Engagement, including scope, deliverables, dates, fees, taxes, expenses, cancellation, rescheduling, confidentiality, intellectual property, safety, insurance and other applicable terms.
Koaach does not become a party to the Trainer–Organisation agreement merely because the parties were introduced or connected through Koaach.
Payments for Trainer Services are made directly between the Organisation and the Trainer.
Koaach does not receive, hold, process, route, escrow, collect or settle payments made by an Organisation to a Trainer for Trainer Services.
Koaach is not responsible for whether an Organisation pays a Trainer, whether a Trainer performs after receiving payment, the amount paid, payment delays, invoices issued by a Trainer, refunds agreed between the parties, payment defaults, payment fraud between the parties, taxes relating to the direct transaction, or any other financial dispute between the Organisation and Trainer.
Any payment dispute relating to Trainer Services must be resolved directly between the Organisation and the Trainer.
If Koaach offers a separate paid Platform subscription or other Koaach service, charges for that Koaach service are separate from Trainer fees and will be governed by the applicable Koaach commercial terms.
Each Trainer is solely responsible for the Trainer Services they provide, including:
Koaach has no responsibility for a Trainer’s acts, omissions, professional errors, misconduct, negligence, breach of contract or failure to deliver, except to the extent mandatory law imposes responsibility on Koaach itself.
The Organisation is solely responsible for evaluating and selecting any Trainer. Organisations should conduct whatever due diligence they consider appropriate, including checking qualifications, certifications, experience, references, insurance, licences, background checks, safety competence, availability and suitability.
Koaach may display information supplied by Trainers and may provide matching or search functionality, but this does not replace the Organisation’s own due diligence.
Koaach may use search, filtering, ranking, algorithms, analytics and AI-assisted tools to help Organisations discover Trainers.
Recommendations are informational and are not guarantees of suitability, quality, qualifications, availability or performance.
Koaach does not guarantee any learning, behavioural, business, employment or other outcome from an Engagement.
Koaach may, where it chooses to do so, review or verify certain professional information. Any verification badge or status only reflects the scope of the verification actually performed.
Verification does not constitute professional certification, endorsement, warranty or guarantee of future performance.
The Organisation remains responsible for any additional due diligence it considers necessary.
You represent that you have authority to use Koaach on behalf of the Organisation and to submit Requirements and communicate with Trainers.
You must provide accurate, current and complete account information.
The Organisation is responsible for the conduct of its authorised users and for account security.
Organisations should provide accurate information about their requirements, including where relevant:
Incomplete or inaccurate information may affect the relevance of Trainer recommendations and proposals.
Organisations should provide only participant information reasonably necessary for an Engagement. Where personal data is provided, the Organisation is responsible for having the appropriate lawful basis, authority, notices and permissions.
Organisations should not upload unnecessary sensitive personal information to Koaach.
Organisations may communicate with Trainers through Koaach functionality where available. Communications must be accurate, professional and lawful.
Do not use Koaach to send spam, harass individuals, collect unnecessary personal information or distribute unlawful material.
Koaach may process Platform communications for operation, security, support and compliance in accordance with the Privacy Policy.
Trainer proposals, quotations and commercial terms are provided by the Trainer unless expressly stated otherwise.
Before confirming an Engagement, the Organisation and Trainer should agree scope, deliverables, dates, location, participant numbers, fees, expenses, taxes, cancellation, rescheduling and other material terms.
Koaach does not determine the professional fee payable to a Trainer unless expressly stated as part of a specific Koaach service.
Koaach is not a payment intermediary for Trainer Services. The Organisation must make payment directly to the Trainer according to the terms agreed between them.
Koaach does not hold client funds for Trainers and does not guarantee payment to Trainers.
Koaach is not responsible for a Trainer’s invoice, bank details, tax documentation, refund commitment or payment collection.
The Organisation and Trainer are responsible for complying with applicable tax obligations arising from their direct transaction, including GST, VAT, sales tax, withholding tax or other applicable taxes.
Koaach may have separate tax obligations for fees charged by Koaach for its own Platform Services.
Where an Organisation requires a purchase order, vendor registration or procurement process for a Trainer engagement, the Organisation and Trainer are responsible for completing those requirements.
A purchase order does not automatically make Koaach a party to the Trainer–Organisation contract.
Cancellation and rescheduling of Trainer Services are matters between the Organisation and Trainer and are governed by their agreed terms.
Koaach is not responsible for cancellation charges, Trainer refunds, replacement obligations or financial consequences arising from the direct Trainer–Organisation relationship.
If a cancellation concerns a separate paid Koaach Platform Service, the applicable Koaach Refund Policy or commercial terms will apply to that Koaach Service.
The Trainer is solely responsible for attending and delivering the Trainer Services agreed with the Organisation.
If a Trainer does not attend, performs inadequately or otherwise fails to deliver, the Organisation’s claim or remedy is against the Trainer under their direct agreement, subject to applicable law.
Koaach may, at its discretion, provide platform-level assistance such as relaying a complaint or restricting a profile, but such assistance does not make Koaach responsible for the underlying dispute.
The Organisation is responsible for providing a safe and lawful environment for participants, including appropriate venue arrangements, emergency procedures and safeguarding measures.
The Trainer is responsible for safety within the Trainer’s professional control and for complying with applicable laws and professional standards.
Koaach does not supervise Trainer activities and does not guarantee the safety or suitability of any Trainer activity.
The Organisation and Trainer are responsible for protecting confidential information exchanged for their Engagement. Where necessary, they should enter into an appropriate confidentiality or non-disclosure agreement.
Koaach is not responsible for confidentiality obligations between the Organisation and Trainer except for information Koaach itself processes under its own policies or agreements.
Organisations must comply with applicable privacy and data-protection laws when collecting or sharing participant, employee, Trainer or other personal data.
The Koaach Privacy Policy governs Koaach’s own processing of personal data. It does not make Koaach responsible for the Organisation’s or Trainer’s independent processing activities.
Organisations and Trainers must not use Koaach to obtain or distribute personal data for unlawful purposes.
If an Organisation records a programme or photographs participants, it is responsible for obtaining any consent, notice or other legal basis required by applicable law.
The Organisation must respect Trainer intellectual-property and privacy rights when recording or distributing training content.
Trainer-created materials remain the Trainer’s property unless the direct Trainer–Organisation agreement expressly provides otherwise.
Organisation-owned materials remain the Organisation’s property.
Koaach does not acquire ownership of Trainer or Organisation materials merely because the parties connect through the Platform.
Unless otherwise agreed directly between the Trainer and Organisation, training materials are provided for the Organisation’s intended internal learning purpose and not for resale, public distribution, commercial repackaging or creation of competing training products.
Organisations may provide genuine feedback, reviews and ratings where Koaach provides that functionality.
Reviews must be truthful, relevant and not misleading.
Koaach may moderate or remove content that violates applicable law or Platform policies.
Where the Organisation uses Koaach to discover or connect with a Trainer, the Organisation must comply with any valid Platform fee or commercial terms expressly applicable to the Organisation.
Nothing in this section makes Koaach a party to the direct Trainer–Organisation relationship or changes the direct payment arrangement between those parties.
Legitimate pre-existing relationships independently established before Koaach involvement are not prohibited.
Koaach may suspend, restrict or remove an Organisation account for material breach, fraud, security concerns, misuse of personal data, unlawful conduct, abuse or legal requirements.
Koaach may also restrict access to Platform features while investigating suspected misuse.
Any such action is a Platform-level action and does not make Koaach responsible for the underlying Trainer–Organisation relationship.
An Organisation may stop using Koaach at any time, subject to obligations that survive termination.
Koaach may terminate or restrict Platform access in accordance with the Terms of Use and applicable law.
Termination of a Koaach account does not automatically terminate a separate Trainer–Organisation contract.
To the maximum extent permitted by applicable law, Koaach is not responsible or liable for any act, omission, representation, behaviour, professional error, misconduct, negligence, breach of contract, failure to attend, failure to deliver, service quality issue, injury, loss or damage caused by a Trainer or arising from Trainer Services.
The Organisation acknowledges that it selects and engages Trainers independently and that any claim relating to Trainer Services must ordinarily be pursued against the Trainer.
Nothing in these Terms excludes liability that cannot lawfully be excluded, including any liability that mandatory law expressly imposes on Koaach itself.
To the extent permitted by applicable law, the Organisation agrees to indemnify and hold harmless Koaach and its personnel from claims, losses and reasonable costs arising from the Organisation’s breach of these Terms, unlawful conduct, misuse of personal data, infringement of third-party rights, or materials and instructions supplied by the Organisation.
This does not apply to the extent a claim results from Koaach’s own unlawful conduct or non-waivable legal responsibility.
To the maximum extent permitted by applicable law, Koaach will not be liable for indirect, incidental, special or consequential losses, loss of profits, revenue, goodwill, business opportunity or data arising from use of the Platform or Trainer Services.
Koaach is not responsible for the Trainer–Organisation contract, Trainer fees, direct payments, Trainer conduct, Trainer performance or disputes between the parties.
Where liability can lawfully be limited, Koaach’s aggregate liability for Koaach’s own paid Platform Services will generally not exceed the amount actually paid to Koaach for the relevant Koaach Service during the twelve months preceding the event giving rise to the claim.
Nothing excludes liability that cannot lawfully be excluded.
Koaach will not be responsible for delay or failure of the Platform caused by circumstances beyond reasonable control, including natural disasters, war, civil unrest, epidemics, government restrictions, infrastructure failures, telecommunications failures, cyber incidents, transport disruption or third-party outages.
Koaach may facilitate connections involving Organisations and Trainers in different countries.
Organisations are responsible for complying with laws applicable to their operations, including employment, privacy, procurement, tax, health and safety, safeguarding, accessibility and anti-discrimination requirements.
Koaach does not provide legal, tax, employment, immigration or regulatory advice.
Organisation information and personal data may be processed in countries other than the Organisation’s country. International processing is governed by the Koaach Privacy Policy and applicable law.
Organisations are responsible for ensuring that information they provide to Koaach may lawfully be transferred for the relevant purpose.
Koaach may add, modify, suspend or discontinue Platform features. Koaach does not guarantee continued availability of any particular feature.
Koaach may update these Terms to reflect changes in the Platform, business model, technology or law. Material changes may be communicated through the Platform or email.
Continued use after the effective date constitutes acceptance to the extent permitted by applicable law.
Electronic requirements, communications, profile information, proposals, confirmations and acceptance records may be used as evidence of Platform activity or agreed terms where permitted by applicable law.
These Organisation Terms are governed by and shall be interpreted in accordance with the laws of India, without regard to conflict-of-law principles, except to the extent that mandatory laws applicable to the Organisation or relevant transaction require otherwise.
Koaach is operated by SIEGER TRAINING INDIA, with its registered office in Chennai, Tamil Nadu, India.
For business-to-business transactions, and to the maximum extent permitted by applicable law, any dispute arising out of or relating to these Organisation Terms or Koaach’s Platform Services shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.
An Organisation using Koaach for business or commercial purposes agrees, to the maximum extent permitted by applicable law, to submit to the jurisdiction of the courts located in Chennai, Tamil Nadu, India.
Nothing in these Terms is intended to exclude, restrict, limit or waive any mandatory legal right or protection that cannot lawfully be excluded or waived.
Disputes between an Organisation and a Trainer concerning Trainer Services, direct payments, Trainer conduct, quality, performance or the direct Engagement are disputes between those parties and are not disputes with Koaach merely because the parties were connected through the Platform.
For disputes concerning Koaach’s own Platform Services, Organisations should first contact Koaach at hello@koaach.com and provide reasonable details so the parties may attempt good-faith resolution.
For disputes concerning Trainer Services or the direct Trainer–Organisation relationship, the Organisation should address the matter directly with the Trainer.
Koaach may, at its discretion, assist with communication or take Platform-level action where appropriate, but such assistance does not make Koaach a party to the underlying dispute or create an obligation to resolve it.
Nothing in these Terms prevents a party from exercising mandatory legal rights.
If any provision is held invalid or unenforceable, it will be modified or limited to the minimum extent necessary where legally permitted, and the remaining provisions will continue.
Failure to enforce a provision is not a waiver of the right to enforce it later.
An Organisation may not assign these Terms where such assignment is prohibited by the applicable agreement or law without required consent.
Koaach may assign these Terms in connection with a merger, acquisition, restructuring, financing or transfer of the relevant business, subject to applicable law.
These Organisation Terms, the Koaach Terms of Use, Privacy Policy, Cookie Policy and applicable Koaach Platform terms form the contractual framework for Organisation use of Koaach.
The direct agreement between an Organisation and Trainer governs their Trainer Services relationship.
Mandatory law prevails. A transaction-specific written agreement may override a general provision for the relevant matter where it expressly does so.
Koaach
Legal Entity: SIEGER TRAINING INDIA
Registered Office: No. 85, Parvathy Nagar North, Santhinikethan Colony, Madambakkam, Chennai, Tambaram, Tamil Nadu 600126, India
Email: hello@koaach.com
Website: www.koaach.com
This document is a comprehensive global commercial Organisation Terms draft for Koaach. It is intended to describe Koaach as a platform that facilitates connections between Organisations and independent Trainers and does not provide the Trainer Services itself.
Because Koaach is intended for global users, the enforceability of particular provisions may vary by jurisdiction. Mandatory consumer, privacy, employment, data-protection and other statutory rights may apply despite contractual terms.
Before publication, Koaach should have these Terms reviewed by qualified counsel in material markets and should ensure that its actual website, platform workflows, commercial practices, privacy notices and payment arrangements match these Terms.
Where mandatory law conflicts with these Terms, the mandatory legal requirement prevails.
© 2026 Koaach / SIEGER TRAINING INDIA. All rights reserved.