These Terms of Use (“Terms”) are a legally binding agreement between you and SIEGER TRAINING INDIA, operating the Koaach platform (“Koaach”, “we”, “us”, “our”). They govern your access to and use of www.koaach.com, Koaach applications and related products and services (collectively, the “Platform”).
By visiting, registering, logging in, creating a profile, submitting a requirement, communicating through the Platform, purchasing a Koaach Platform Service, or otherwise using Koaach, you agree to these Terms, together with the Koaach Privacy Policy, Refund Policy, Cookie Policy and any role-specific terms that apply to you.
If you do not agree to these Terms, you must not use the Platform.
Legal Entity: SIEGER TRAINING INDIA
Brand: Koaach
Registered Office: No. 85, Parvathy Nagar North, Santhinikethan Colony, Madambakkam, Chennai, Tambaram, Tamil Nadu 600126, India
Email: hello@koaach.com
Website: www.koaach.com
You must be legally capable of entering into a binding agreement under the law applicable to you. Koaach is primarily intended for professional and adult users.
If you use Koaach on behalf of an Organisation, you represent that you have authority to bind that Organisation. If you register as a Trainer on behalf of a company or firm, you represent that you are authorised to do so.
Where a specific Platform Service has a different age or eligibility requirement, that requirement will apply.
Koaach is a technology platform designed to facilitate connections between Organisations and independent Trainers, coaches, facilitators, consultants, speakers and other learning professionals.
Koaach may provide search, filtering, matching, profile display, communications, discovery, recommendations, verification, subscription and other technology functionality.
Koaach does not itself provide, supervise, manage or control Trainer Services.
Unless expressly stated in a separate written agreement, Koaach is not the employer, agent, representative, partner, joint-venture participant or contracting party of a Trainer or Organisation merely because the parties use or are connected through the Platform.
A connection, enquiry, recommendation, profile listing, search result or verification status does not constitute an endorsement, guarantee or certification by Koaach.
Trainers are independent professionals unless a separate written agreement expressly provides otherwise.
Trainers are responsible for their own qualifications, professional services, pricing, availability, delivery, professional conduct, taxes, licences, insurance and legal obligations.
Organisations are responsible for evaluating Trainers and deciding whether a Trainer is suitable for an Engagement.
Organisations are responsible for accurately describing training requirements, participant numbers, objectives, dates, locations, budget and other material information.
Organisations must ensure they have authority to submit personal or confidential information and must comply with applicable employment, privacy, procurement, safety and other laws.
An Organisation independently decides whether to contact, shortlist or engage a Trainer.
You must provide accurate, current and complete information when creating an account and must update material changes.
You may not impersonate another person or entity, create fraudulent profiles, or misrepresent qualifications, affiliation, employment or authority.
You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account, except to the extent caused by Koaach’s own legally required responsibilities.
Notify Koaach promptly at hello@koaach.com if you suspect unauthorised access, account compromise or misuse.
Trainers may create professional profiles containing expertise, experience, qualifications, certifications, languages, locations, professional photographs, biography, industries served, preferred professional titles or designations and other information.
Trainers may choose their professional title, designation, expertise and service categories through the functionality made available by Koaach, provided that all claims are truthful, accurate and not misleading.
Trainers are solely responsible for the accuracy and legality of profile claims. Koaach may request evidence, verify information or remove information it reasonably believes is inaccurate, misleading, unlawful or harmful.
Profile information may be searchable and visible to Organisations or other authorised Platform users.
Organisations may submit training requirements and may receive search results, recommendations or responses from Trainers.
Submitting a requirement does not guarantee that Koaach will find a Trainer or that any Trainer will accept the requirement.
A Trainer may, where the Platform permits, browse, select, express interest in, respond to, accept or decline Organisation opportunities.
Neither an Organisation’s use of Koaach nor a Trainer’s use of Koaach creates an obligation on the other party to enter into an Engagement.
Koaach may use algorithms, rules, analytics and AI-assisted systems to rank, filter, categorise or recommend Trainers and Organisation requirements.
Recommendations are informational and are not guarantees of suitability, quality, availability, qualifications, outcomes, selection, engagement or commercial terms.
Users remain responsible for evaluating profiles, conducting appropriate due diligence and making engagement decisions.
AI-generated or automated results may be incomplete or inaccurate and should not be relied upon as the sole basis for consequential professional or commercial decisions.
Koaach may offer verification, credential checks, profile badges or similar indicators. A verification status means only that Koaach performed the stated verification process; it does not guarantee future performance, professional competence, conduct, quality or suitability.
Koaach may suspend or remove a verification status if information becomes outdated, disputed or unverifiable.
Koaach may facilitate messages and enquiries between Trainers and Organisations. Users must communicate professionally and must not use the Platform to harass, threaten, deceive, spam or unlawfully collect information.
Koaach may process communications for Platform operation, security, support, abuse prevention and compliance, subject to the Privacy Policy and applicable law.
You retain ownership of Content you submit, subject to rights already granted to third parties.
You grant Koaach a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, transmit, format and technically adapt your Content as reasonably necessary to operate, secure, provide, market and improve the Platform, subject to applicable law and the Privacy Policy.
For public professional profiles, this licence includes displaying profile information to relevant Platform users and presenting it in search and recommendation functions.
You represent that you have the rights and permissions necessary to submit the Content.
Where Koaach introduces Users to each other and a transaction is subject to an agreed Platform Fee or other commercial arrangement, Users must not intentionally use information obtained through Koaach to circumvent that fee or applicable commercial arrangement.
This provision does not prohibit legitimate pre-existing relationships or activities independently established outside Koaach, provided that Users do not misuse Koaach information or make false representations.
A Trainer–Organisation Engagement may be governed by a quotation, statement of work, purchase order, invoice or separate agreement directly between the Trainer and Organisation.
The Trainer and Organisation are responsible for agreeing scope, deliverables, dates, locations, fees, taxes, travel expenses, cancellation, confidentiality, intellectual property, safety, insurance and other material terms.
Koaach does not guarantee that an Engagement will occur merely because an enquiry, recommendation or connection has been made.
Koaach is not automatically a party to a Trainer–Organisation Engagement.
Payments for Trainer Services are made directly between the Organisation and Trainer according to the terms agreed between them.
Koaach does not receive, hold, collect, route, escrow or settle payments for Trainer Services.
Koaach is not responsible for Trainer invoices, payment defaults, payment delays, refunds agreed between the parties, taxes relating to the direct transaction, payment fraud between the parties or other financial disputes arising from Trainer Services.
Any dispute concerning payment for Trainer Services must be resolved directly between the Trainer and Organisation.
If Koaach separately charges a Platform Fee or subscription fee for Koaach Platform Services, that fee is separate from Trainer fees and is governed by the applicable Koaach commercial terms and Refund Policy.
Koaach may charge subscriptions, Platform Fees or other charges for access to or use of specified Platform functionality. Applicable pricing, billing cycle, features and payment terms will be shown before purchase or stated in a written commercial document.
A Platform Fee is a fee for access to or use of the applicable Koaach Platform functionality. Payment of a Platform Fee does not guarantee any training programme, assignment, lead, enquiry, booking, Trainer selection, Organisation selection, contract, revenue, employment or other business outcome.
Koaach does not guarantee that a Trainer will receive any minimum number of opportunities or that an Organisation will receive or secure a Trainer.
Platform opportunities depend on user demand, availability, profile information, market conditions, Platform activity and other factors outside Koaach’s control.
Koaach may use third-party payment providers for payments made to Koaach for Koaach Platform Services, subscriptions or other Koaach charges.
Such third-party payment processing does not mean that Koaach processes or controls payments between Trainers and Organisations for Trainer Services.
Users must comply with applicable payment-provider terms and provide accurate billing information.
Where Koaach offers subscriptions, the plan will specify the billing cycle, price and included features. Unless otherwise stated, subscriptions may renew automatically until cancelled.
Cancellation and refund rights for Koaach subscriptions or Platform Fees are governed by the applicable Koaach Refund Policy, plan terms and mandatory law.
Refunds and cancellations concerning Koaach Platform Services are governed by the Koaach Global Refund & Cancellation Policy and applicable transaction-specific terms.
Refunds, cancellations or payment disputes concerning Trainer Services are matters between the Trainer and Organisation and are governed by their direct agreement.
Nothing in these Terms limits mandatory consumer or statutory refund rights.
Koaach and its licensors retain all rights in the Platform, including software, source code, architecture, design, interfaces, databases, trademarks, logos, brand assets, documentation and Platform-created materials.
Except as expressly permitted, Users may not copy, reproduce, distribute, modify, reverse engineer, sell, license or commercially exploit Koaach intellectual property.
Koaach names, logos and brand elements may not be used without prior written permission, except for truthful references to use of the Platform that do not imply endorsement or partnership.
Trainers retain ownership of their original training materials unless a separate direct agreement provides otherwise. Organisations retain rights in their confidential and proprietary materials.
Neither party receives ownership of the other party’s intellectual property merely by using Koaach.
Users may receive confidential business, participant, pricing, programme or professional information through Koaach. Users must use such information only for the intended purpose and must not disclose it without authorisation or lawful basis.
Separate confidentiality or non-disclosure agreements may impose additional obligations.
Users must process personal data obtained through Koaach only for lawful purposes and in accordance with applicable privacy laws. The Koaach Privacy Policy explains Koaach’s own processing practices.
Organisations and Trainers remain independently responsible for personal data they process outside Koaach or under their own control.
Koaach may use AI and automated tools for search, matching, categorisation, recommendations, support, moderation and operational functions.
AI-generated or automated results may be incomplete or inaccurate. Users must independently verify information before making professional, commercial or other consequential decisions.
Where applicable law grants rights concerning solely automated decisions, Koaach will apply the required safeguards.
The Platform may integrate with third-party services such as payment processors for Koaach fees, authentication providers, cloud infrastructure, analytics tools, communications services and external websites.
Third-party services may have separate terms and privacy policies. Koaach is not responsible for services outside its reasonable control.
Koaach aims to maintain reliable Platform Services but does not guarantee that the Platform will always be uninterrupted, error-free, secure or available.
Koaach may temporarily suspend functionality for maintenance, security, upgrades, technical issues or other operational reasons.
Koaach uses reasonable security measures appropriate to its Platform and legal obligations. Users must not attempt to bypass security controls or compromise Platform infrastructure.
Users may be permitted to provide reviews or ratings. Reviews must be genuine, relevant and not misleading.
Koaach may moderate, remove or restrict reviews that violate law, these Terms or Platform standards.
Reviews and ratings help users evaluate professionals but do not constitute a guarantee or endorsement by Koaach.
Koaach is not automatically a party to independent agreements between Trainers and Organisations.
Disputes concerning Trainer Services, including quality, conduct, behaviour, attendance, performance, fees, direct payments, refunds, cancellation, damages, professional services or breach of the direct agreement are matters between the Trainer and Organisation.
Koaach is not responsible for resolving such disputes, paying either party, refunding Trainer fees or compensating either party, except where Koaach has expressly agreed in writing to provide a specific service or where mandatory law requires otherwise.
Koaach may, at its discretion, assist with communications, receive a complaint, review Platform activity or take Platform-level action, but such assistance does not make Koaach a party to the underlying dispute.
Koaach may suspend, restrict, remove content from or terminate an account where reasonably necessary due to:
Where appropriate and legally required, Koaach may provide notice and an opportunity to address the issue.
You may stop using Koaach at any time and may request account deletion. Termination does not automatically cancel outstanding obligations, direct Trainer–Organisation agreements, payments, confidentiality duties or other provisions intended to survive termination.
Upon termination, access to the Platform may cease. Koaach may retain information as required or permitted by law, the Privacy Policy, accounting requirements, security needs, dispute resolution or other legitimate purposes.
Termination of a Koaach account does not automatically terminate a separate direct Trainer–Organisation Engagement.
To the maximum extent permitted by applicable law, Koaach provides the Platform on an “as available” basis and does not guarantee that it will meet every User requirement or produce particular business, training, learning, employment or commercial outcomes.
Koaach does not guarantee the accuracy, completeness or current status of user-submitted professional information.
Koaach does not guarantee Trainer quality, qualifications, behaviour, conduct, availability, performance, suitability or results.
Koaach does not guarantee that an Organisation will engage a Trainer or that a Trainer will receive an Engagement.
Nothing in this section excludes a warranty, remedy or consumer right that cannot lawfully be excluded.
Trainers are solely responsible for the professional services they deliver. Organisations are solely responsible for their engagement decisions, participant arrangements and workplace requirements.
Where a service requires a professional licence, accreditation, insurance, safety procedure or other legal requirement, the relevant Trainer or Organisation is responsible for compliance.
Koaach does not supervise or control Trainer Services.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Koaach, its owners, officers, employees, contractors and service providers from claims, losses, liabilities, costs and reasonable expenses arising from your unlawful conduct, breach of these Terms, infringement of third-party rights, or professional services you provide through or as a result of the Platform.
This clause does not apply to the extent a claim results from Koaach’s own unlawful conduct or non-waivable legal responsibility.
To the maximum extent permitted by law, Koaach will not be liable for indirect, incidental, special, consequential or punitive losses, loss of profits, revenue, goodwill, business opportunity or data arising from use of the Platform or from an independent Trainer–Organisation relationship, except where such limitation is prohibited by applicable law.
Koaach is not responsible for Trainer Services, Trainer conduct, Trainer quality, direct payments between Trainers and Organisations, or disputes between Trainers and Organisations.
Where liability may lawfully be limited, Koaach’s aggregate liability for claims arising from a particular paid Koaach Platform Service will generally not exceed the amount actually paid to Koaach for that Service during the twelve months preceding the event giving rise to the claim.
This limitation does not exclude liability that cannot lawfully be excluded, including where applicable liability for fraud, wilful misconduct, death or personal injury caused by negligence, or other mandatory statutory liability.
Koaach will not be responsible for delay or failure caused by circumstances beyond reasonable control, including natural disasters, war, terrorism, civil unrest, epidemics, government action, infrastructure failures, major cyber incidents, internet or telecommunications failures, labour disruption or third-party service outages.
Koaach may add, modify, suspend or discontinue Platform features or Services. Where a material change substantially affects a paid Koaach Platform Service, Koaach will provide appropriate notice and any remedy required by applicable law.
Koaach may update these Terms to reflect changes in Services, technology, law or business operations. Material changes may be communicated through email, Platform notice or other reasonable means.
The updated Terms become effective on the stated effective date. Continued use after that date constitutes acceptance to the extent permitted by law. If you do not agree to material revised Terms, your remedy is to stop using the affected Services and close your account, subject to outstanding obligations.
You agree that electronic notices, communications, records and acceptance mechanisms may be used where legally permitted. Clicking “Accept”, creating an account or continuing to use the Platform may constitute electronic acceptance where permitted by applicable law.
Koaach may provide notices through the Platform, email, account notifications or other reasonable methods. Users should keep their contact information current.
These Terms are governed by and shall be interpreted in accordance with the laws of India, without regard to conflict-of-law principles, except to the extent that mandatory laws applicable to a particular User or transaction require otherwise.
Koaach is operated by SIEGER TRAINING INDIA, with its registered office in Chennai, Tamil Nadu, India.
Subject to mandatory rights and protections that cannot lawfully be excluded or restricted, the courts located in Chennai, Tamil Nadu, India shall have exclusive jurisdiction over any dispute, claim, proceeding or controversy arising out of or relating to these Terms, the Koaach Platform or Koaach Platform Services.
Users located outside India acknowledge that Koaach is operated by an entity based in India and agree, to the maximum extent permitted by applicable law, to submit to the jurisdiction of the courts located in Chennai, Tamil Nadu, India.
For business-to-business transactions and professional users, including Trainers, consultants, Organisations and corporate customers, the parties agree, to the maximum extent permitted by applicable law, that the courts of Chennai, Tamil Nadu, India shall have exclusive jurisdiction.
For consumers, nothing in these Terms is intended to exclude, restrict, limit or waive any mandatory consumer-protection, privacy, data-protection or other statutory right applicable in the consumer’s jurisdiction.
Where applicable law gives a consumer the right to bring proceedings in their country or place of residence, requires a dispute to be resolved through a particular local mechanism, or otherwise prevents exclusive jurisdiction from being imposed, those mandatory rights shall prevail.
Before commencing formal legal proceedings concerning Koaach Platform Services, Users are encouraged to contact Koaach at hello@koaach.com and provide reasonable details of the dispute so that the parties may attempt to resolve the matter in good faith.
Where a separate written agreement contains valid dispute-resolution terms, those terms may apply to the relevant transaction, subject always to mandatory applicable law.
Disputes between a Trainer and Organisation concerning Trainer Services, direct payments, service quality, conduct, performance or the direct Engagement should be addressed directly between those parties.
If you are a consumer, mandatory consumer-protection laws in your jurisdiction may provide rights that cannot be excluded by contract. Nothing in these Terms is intended to remove those rights.
If any provision is held invalid or unenforceable, it will be modified or limited to the minimum extent necessary where legally permitted, and the remaining provisions will continue in effect.
A failure or delay by Koaach to enforce a provision is not a waiver of its right to enforce that provision later.
You may not assign your rights or obligations under these Terms without Koaach’s written consent where such consent is legally required. Koaach may assign these Terms in connection with a merger, acquisition, restructuring, financing or transfer of the relevant business, subject to applicable law.
These Terms, together with the Privacy Policy, Refund Policy, Cookie Policy and applicable Trainer Terms or Organisation Terms, form the contractual framework governing your use of Koaach, except where a separate written agreement expressly overrides a provision for a specific transaction.
If documents conflict, the following general order applies unless a document expressly states otherwise: (1) mandatory applicable law; (2) transaction-specific written agreement or direct Trainer–Organisation agreement for matters between those parties; (3) role-specific Trainer or Organisation Terms; (4) these Terms of Use; (5) general Platform policies.
The Privacy Policy and Cookie Policy govern personal-data and cookie processing matters, while the Refund Policy governs refunds and cancellations for Koaach Platform Services. Refunds and cancellations for Trainer Services remain matters between Trainer and Organisation.
These Terms are designed for a global platform model in which Koaach facilitates connections between Organisations and independent Trainers. Koaach does not itself provide Trainer Services and does not guarantee training programmes, assignments, leads, bookings or revenue.
Trainer Services, Trainer quality, Trainer conduct, Trainer performance, direct Trainer–Organisation payments and disputes concerning those Services are matters between the Trainer and Organisation.
A Koaach Platform Fee is for access to or use of applicable Koaach Platform functionality and is not a fee for guaranteed business opportunities.
Because Koaach is intended for global users, the enforceability of particular provisions may vary by jurisdiction. Mandatory consumer, privacy, data-protection and other statutory rights may apply despite contractual terms.
Before publication, Koaach should have these Terms reviewed by qualified legal counsel in material markets and should ensure that its actual Platform workflows, pricing, payment arrangements and business practices match these Terms.
Koaach
Legal Entity: SIEGER TRAINING INDIA
Registered Office: No. 85, Parvathy Nagar North, Santhinikethan Colony, Madambakkam, Chennai, Tambaram, Tamil Nadu 600126, India
Email: hello@koaach.com
Website: www.koaach.com
© 2026 Koaach / SIEGER TRAINING INDIA. All rights reserved.