KOAACH GLOBAL COOKIE POLICY

Effective Date: 28 August 2026|Last Updated: 28 August 2026|Applies to www.koaach.com and associated Koaach digital Services
1. PURPOSE

This Cookie Policy explains how Koaach (“Koaach”, “we”, “us”, “our”) uses cookies and similar technologies when you visit or use www.koaach.com, Koaach applications, pages, communications and related digital Services (collectively, the “Platform”).

Koaach is a global platform operated by SIEGER TRAINING INDIA. This Policy should be read together with the Koaach Privacy Policy and Terms of Use.

2. WHO OPERATES KOAACH

Legal Entity: SIEGER TRAINING INDIA

Brand: Koaach

Registered Office: No. 85, Parvathy Nagar North, Santhinikethan Colony, Madambakkam, Chennai, Tambaram, Tamil Nadu 600126, India

Email: hello@koaach.com

Website: www.koaach.com

3. WHAT ARE COOKIES?

Cookies are small text files or similar technologies that may be placed on your browser or device when you visit a website. They allow the website to recognise a browser or device, remember information and perform certain functions.

The term “cookies” in this Policy is used broadly to include browser cookies and, where relevant, pixels, tags, web beacons, software development kits (SDKs), local storage, device identifiers and similar technologies.

4. WHY KOAACH USES COOKIES
  • to operate core Platform functions;
  • to maintain sessions and authentication;
  • to remember preferences and settings;
  • to maintain security and detect abuse;
  • to understand Platform traffic and performance;
  • to measure feature usage and improve Services;
  • to support communications and marketing where legally permitted;
  • to provide relevant functionality and personalisation; and
  • to comply with applicable legal and regulatory requirements.
5. TYPES OF COOKIES
5.1 Strictly Necessary Cookies

These cookies are necessary for core functionality, including login, authentication, session management, security, fraud prevention, load balancing and other essential functions. Where permitted by law, these cookies do not require consent because the requested Service cannot function properly without them.

5.2 Functional / Preference Cookies

These cookies remember choices such as language, region, interface preferences or other settings. Where legally required, these cookies are used only after consent.

5.3 Analytics / Performance Cookies

These technologies help Koaach understand visits, traffic sources, feature usage, errors, performance and general user behaviour. Data may be aggregated or otherwise analysed to improve the Platform. Where required by law, non-essential analytics technologies are activated only after consent.

5.4 Advertising / Marketing Cookies

If Koaach uses advertising or marketing technologies, they may be used to measure campaigns, understand engagement, limit repetitive advertising or deliver relevant communications. These technologies will be used only where permitted and, where required, after consent.

5.5 Security and Fraud-Prevention Technologies

Koaach may use cookies, device signals and related technologies to detect suspicious activity, account compromise, automated abuse, fraud or attacks. Some of these technologies may be essential to Platform security.

6. FIRST-PARTY AND THIRD-PARTY TECHNOLOGIES

First-party cookies are set by Koaach or its controlled domains. Third-party technologies may be placed or accessed by service providers supporting analytics, payments, authentication, communications, advertising, security or other functionality.

Third-party providers may process information under their own privacy notices and contractual arrangements. Koaach does not control all third-party practices and recommends reviewing their policies where appropriate.

7. SESSION AND PERSISTENT COOKIES

Session cookies generally expire when a browsing session ends or after a defined period. Persistent cookies remain for a specified period or until deleted.

Retention periods depend on the purpose of the technology, provider settings, security requirements and applicable law.

8. LOCAL STORAGE, PIXELS, SDKs AND SIMILAR TECHNOLOGIES

Koaach may use technologies other than conventional cookies, including local storage, tracking pixels, web beacons, tags, scripts, SDKs and device identifiers. These may perform functions similar to cookies and are treated consistently with applicable privacy and consent requirements.

9. COOKIE CATEGORIES AND EXAMPLES
  • Authentication/session: sign-in, session continuity and account access.
  • Security: fraud detection, abuse prevention and security monitoring.
  • Preferences: language, region and user interface settings.
  • Analytics: traffic measurement, feature performance and error analysis.
  • Marketing: campaign measurement, advertising or promotional personalisation where permitted.
  • Embedded services: functionality supplied by authorised third parties.

The specific names, providers and expiration periods of technologies may change as Koaach’s technology stack changes. Where legally required, the applicable cookie-consent interface will provide more current information.

10. COOKIE CONSENT

Where applicable law requires consent for non-essential cookies or similar technologies, Koaach will seek consent before activating them, except where an applicable legal exception permits their use without consent.

Consent choices may be managed through the cookie banner, consent-management tool or other controls made available by Koaach.

You may withdraw consent at any time where a consent-management mechanism is available.

11. WITHDRAWING OR CHANGING COOKIE PREFERENCES

Where Koaach provides a cookie-preference tool, you can revisit it to change your choices. You can also use browser controls to delete or block cookies.

Changing or withdrawing consent does not necessarily delete information already lawfully collected before the change. Koaach will handle previously collected information according to applicable law and the Privacy Policy.

12. BROWSER CONTROLS

Most browsers allow users to block, delete or restrict cookies. Browser settings differ. Blocking essential cookies may prevent login, account functionality, security features or other Platform features from operating correctly.

Deleting cookies may also reset preferences and require you to provide information again.

13. MOBILE DEVICES AND APPLICATIONS

If Koaach provides mobile applications, similar technologies may be used through SDKs, local storage, device identifiers, push-notification services or other mobile mechanisms.

Mobile operating systems provide controls for permissions and identifiers. The available controls depend on the operating system and device.

14. ANALYTICS

Koaach may use analytics tools to understand how users interact with the Platform, including pages viewed, features used, approximate location, device/browser information, session information and performance data.

Analytics may help Koaach identify errors, improve usability, measure product adoption and develop new features.

Where required, Koaach will obtain consent before using non-essential analytics technologies.

15. MARKETING AND ADVERTISING

Koaach may use marketing technologies to understand whether communications or campaigns are effective. Koaach will not use non-essential advertising technologies where prohibited and will seek consent where required.

Users may opt out of promotional email communications through unsubscribe mechanisms. Cookie-based advertising preferences may also be managed through the applicable consent tool or browser/device controls.

16. DO NOT TRACK AND GLOBAL PRIVACY SIGNALS

Browser-based “Do Not Track” signals are not implemented consistently across browsers and websites. Koaach will handle recognised privacy signals according to applicable law and the technical capabilities of the Platform.

Where a jurisdiction requires recognition of a legally applicable opt-out preference signal, Koaach will implement the required mechanism to the extent applicable.

17. GDPR / EEA COOKIE REQUIREMENTS

Where EU/EEA data-protection and ePrivacy requirements apply, Koaach will seek consent for cookies and similar technologies where consent is legally required and will provide appropriate information about purposes and third parties.

Users may have rights to withdraw consent and manage preferences. Strictly necessary technologies may be used where permitted because they are necessary for a requested service or another lawful exception applies.

18. UNITED KINGDOM

Where UK privacy and electronic-communications rules apply, Koaach will apply the applicable consent, transparency and preference requirements for cookies and similar technologies.

19. CALIFORNIA AND U.S. PRIVACY

Where applicable California or other U.S. privacy laws provide rights concerning online tracking, sale, sharing, targeted advertising or opt-out preferences, Koaach will provide the notices and controls required by applicable law.

Koaach does not sell personal data as a general business practice. If a specific processing activity constitutes “sale” or “sharing” under applicable law, Koaach will provide legally required disclosures and opt-out mechanisms.

20. INDIA

Koaach is operated from India and may process digital personal data under India’s applicable data-protection framework. Cookie and tracking practices will be managed in accordance with applicable Indian privacy and information-technology requirements, together with other laws that apply to the relevant user or processing activity.

21. COOKIE DATA AND PERSONAL DATA

Cookie identifiers and related technical information may constitute personal data or personal information under applicable law. Where they do, Koaach will process them according to the Privacy Policy and applicable legal requirements.

22. THIRD-PARTY LINKS

Koaach may link to or integrate third-party websites and services. Visiting a third-party service may result in cookies or similar technologies being used under that third party’s policies. Koaach is not responsible for third-party cookie practices outside its control.

23. SECURITY

Cookie and device technologies may be used as part of Koaach’s security and fraud-prevention controls. Koaach applies reasonable technical and organisational measures to protect information, as described in the Privacy Policy.

No online system can be guaranteed completely secure.

24. RETENTION

Different cookies and similar technologies have different lifetimes. Some expire at the end of a session, while others remain for a specified period. Koaach and its service providers may retain related records for as long as reasonably necessary for the stated purpose, security, legal compliance, dispute resolution and consent-management requirements.

25. COOKIE TABLE — GENERAL

The following categories describe the types of technologies Koaach may use. Actual providers and names may change as the Platform evolves.

  • Essential — authentication, sessions, security and core Platform functions — generally required for the Service.
  • Preferences — settings and user experience — used where permitted and, where required, after consent.
  • Analytics — traffic, performance and feature measurement — consent may be required depending on jurisdiction.
  • Marketing — campaign measurement and advertising — consent/opt-out may be required depending on jurisdiction.
  • Third-party functionality — embedded or integrated Services — governed by applicable third-party practices and consent requirements.
26. CHANGES TO THIS COOKIE POLICY

Koaach may update this Policy when technologies, Services, providers, legal requirements or business practices change. Material changes may be communicated through the Platform or other reasonable means.

The Last Updated date will be revised when the Policy is materially updated.

27. RELATIONSHIP WITH OTHER KOAACH POLICIES

This Cookie Policy should be read with the Koaach Global Privacy Policy, Terms of Use and other applicable Platform policies. The Privacy Policy explains broader personal-data processing, while this Policy focuses specifically on cookies and similar technologies.

28. GOVERNING LAW, JURISDICTION AND MANDATORY PRIVACY RIGHTS

This Cookie Policy is governed by applicable laws, including the laws of India to the extent applicable to Koaach's activities and use of cookies and similar technologies.

Koaach is operated by SIEGER TRAINING INDIA, with its registered office in Chennai, Tamil Nadu, India.

Where permitted by applicable law, any dispute arising out of or relating to this Cookie Policy or Koaach's use of cookies, tracking technologies or similar technologies shall be subject to the jurisdiction of the courts located in Chennai, Tamil Nadu, India.

However, nothing in this Cookie Policy is intended to exclude, restrict, limit or waive any mandatory privacy, data-protection, electronic-communications, consumer or regulatory right applicable to a user.

Where the laws of a user's jurisdiction provide mandatory rights concerning cookies, tracking technologies, consent, withdrawal of consent, online identifiers, targeted advertising, privacy signals or regulatory complaints, those rights shall continue to apply.

Where applicable law requires a local complaint, regulatory or judicial mechanism, Koaach will recognise that mandatory requirement.

Users located outside India acknowledge that Koaach is operated by an entity based in India and that technical information and cookie-related data may be processed in India and other countries, subject to the Koaach Privacy Policy and applicable law.

For cookie, privacy or tracking-related enquiries:

Koaach

Legal Entity: SIEGER TRAINING INDIA

Registered Office: No. 85, Parvathy Nagar North, Santhinikethan Colony, Madambakkam, Chennai, Tambaram, Tamil Nadu 600126, India

Email: hello@koaach.com

Website: www.koaach.com

© 2026 Koaach / SIEGER TRAINING INDIA. All rights reserved.